Shipping policy

Shipping Policy

Just Dad Thingz

Last Updated: October 13, 2026

Thank you for shopping at Just Dad Thingz! We are committed to providing a smooth, reliable, and enjoyable shopping experience. Please review our Shipping Policy before placing an order.

1. Order Processing & Production

At Just Dad Thingz, our products are made to order through Printify, our print-on-demand production and fulfillment partner.

This means that each item is produced specifically for you after your order is placed.

Production times may vary depending on the product, printing provider, order volume, and availability.

Please note that production time is separate from shipping time.

2. Shipping & Delivery Times

Once your order has been produced, it will be packaged and shipped by the assigned fulfillment provider.

Shipping times vary depending on your location, the product ordered, the shipping method selected, and the printing provider.

Estimated shipping or delivery timeframes, when available, are displayed at checkout or on the product page.

Please note that delivery estimates are not guaranteed arrival dates.

During holidays, peak shopping seasons, or unexpected circumstances, production and shipping may take longer than usual.

If we cannot ship your order within the promised timeframe, we will notify you and provide the cancellation or refund options required by applicable law.

3. Domestic Shipping (United States)

Just Dad Thingz primarily offers shipping within the United States.

Domestic shipping is available to eligible addresses based on product availability and fulfillment provider coverage.

Shipping costs and available delivery options will be displayed during checkout.

Delivery times may vary depending on the destination, shipping carrier, and product.

4. International Shipping

Just Dad Thingz may offer international shipping to select countries and regions, depending on product eligibility and the shipping capabilities of our fulfillment partner, Printify.

International shipping is not guaranteed for every product or destination.

Customers can verify whether shipping is available to their country by reviewing the available shipping options at checkout.

International shipping costs and estimated delivery times may vary depending on the destination, product, customs processing, and shipping carrier.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, these additional charges may be the responsibility of the customer.

Customs clearance procedures may result in additional delivery delays.

We recommend reviewing your country's import regulations before placing an international order.

5. Shipping Rates

Shipping rates are calculated based on the products ordered, shipping destination, fulfillment provider, and available shipping methods.

All applicable shipping charges will be displayed at checkout before an order is completed.

Orders containing multiple products or items fulfilled by different printing providers may have separate shipping charges.

6. Multiple Shipments

Because our products may be manufactured and fulfilled by different Printify printing providers, items purchased in the same order may arrive in separate packages.

Each package may have its own shipping confirmation and tracking information.

If you receive only part of your order, please check your shipping confirmation emails for additional tracking details.

7. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates are provided by the shipping carrier and may take time to appear after shipment.

If you experience issues with tracking your order, please contact our customer support team.

8. Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully review your shipping address before placing your order.

If you notice an error, contact us immediately.

Because products are made to order and may enter production shortly after purchase, we cannot guarantee address changes once an order has been processed.

If an order cannot be delivered because of an incorrect address, please contact us to discuss available options.

Any additional shipping fees for an approved reshipment will be disclosed before payment is requested.

9. Lost, Delayed, or Missing Packages

If your package is delayed or appears to be missing, please review the tracking information provided in your shipping confirmation email.

If tracking indicates that your package was delivered but you have not received it, please check your delivery location and contact us.

We will work with the fulfillment provider and shipping carrier to investigate the issue and determine an appropriate resolution.

Where required by applicable law, customers will be provided with a refund, replacement, or other applicable remedy.

10. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible.

To help us resolve the issue, please provide:

  • Your order number

  • A description of the issue

  • Clear photographs showing the damaged, defective, or incorrect product

We recommend reporting issues within 30 days of delivery so we can coordinate with our Printify fulfillment partner.

This recommended reporting timeframe does not limit any rights available under applicable consumer protection laws.

11. Order Cancellations & Modifications

Because our products are made to order, production may begin shortly after an order is placed.

If you need to cancel or modify an order, please contact us immediately.

Once an order has entered production, cancellation or modification may no longer be possible, except where required by applicable law.

For additional information, please review our Refund & Return Policy.

12. Contact Information

If you have questions regarding shipping, delivery, tracking, or your order, please contact us.

Business Name: Just Dad Thingz

Business Location: Massachusetts, United States

Customer Support Email: [Your Business Email Address]

We appreciate your patience and support. Thank you for choosing Just Dad Thingz!

Made for Dads. Loved by Families.

© 2026 Just Dad Thingz. All rights reserved.